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azndreams

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Posted: Thu Jan 05, 2012 12:06 pm

So is anyone else having this issue where you go to visit your aquarium from the My Gaia page and all you get is a blank black screen? This has been an issue for a week now and it's really irritating me. I've posted in the Bugs & Technical Support area, but it seems no one is reading it or just the staff doesn't seem to care or know about it. Grr. So is anyone else getting this issue. It means I can't feed my lovely mermaid ladies.

Posted: Thu Jan 05, 2012 12:54 pm

this is weird but let's see if we can fix it? 3nodding
i don't have the same issues you have it must be your computer xp

ninjaboy1989
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Seraphina Milana

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Posted: Thu Jan 05, 2012 1:14 pm

I don't have it either. Have you tried refreshing the page? Sometimes when my Firefox doesn't want to load the Aquarium I get a black one. Updated programs?

Posted: Thu Jan 05, 2012 11:02 pm

ninjaboy1989

this is weird but let's see if we can fix it? 3nodding
i don't have the same issues you have it must be your computer xp

Browser Mozilla/5.0 (Windows NT 6.1; WOW64; rv:8.0) Gecko/20100101 Firefox/8.0

I wonder if that will help you and yeah I have seen a few others seeing this issue as well in the Bug Reports, but not as many as I would have thought who might have the issue. Also true it could be just my computer and I have cleared my cache, tried other browsers and even did a complete system restore to return it back to the factory settings.

Side Note: If your gonna PM people can you make sure to release your settings. It wouldn't let me reply because your PM's are set to friends only. Ha ha.

azndreams

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Seraphina Milana

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Posted: Thu Jan 05, 2012 11:07 pm

azndreams

ninjaboy1989

this is weird but let's see if we can fix it? 3nodding
i don't have the same issues you have it must be your computer xp

Browser Mozilla/5.0 (Windows NT 6.1; WOW64; rv:8.0) Gecko/20100101 Firefox/8.0

I wonder if that will help you and yeah I have seen a few others seeing this issue as well in the Bug Reports, but not as many as I would have thought who might have the issue. Also true it could be just my computer and I have cleared my cache, tried other browsers and even did a complete system restore to return it back to the factory settings.

Side Note: If your gonna PM people can you make sure to release your settings. It wouldn't let me reply because your PM's are set to friends only. Ha ha.

By updated I meant whatever you use for animations and videos ect like Adobe Flash Player.

Posted: Thu Jan 05, 2012 11:18 pm

Seraphina Milana

Yes I have updated everything that I can and do use for Gaia like the Flash, Shockwave, Adobe and have tried refreshing on the aquarium page.

azndreams

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ninjaboy1989
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Posted: Thu Jan 05, 2012 11:38 pm

azndreams

Browser Mozilla/5.0 (Windows NT 6.1; WOW64; rv:8.0) Gecko/20100101 Firefox/8.0

you have Win7, Firefox 8.0
the data i have say's that you have java-script Disabled try to enable it whee

i am looking for an easy solution to fix this 3nodding
you can Google it and try to find it yourself if it help's sweatdrop

the conversation is here where other's can help that's why PM's are disabled ^_^

Posted: Fri Jan 06, 2012 10:38 pm

ninjaboy1989

I just checked though under my tools and content settings the box for enable JavaScript is enabled though.

azndreams

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ninjaboy1989
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Posted: Fri Jan 06, 2012 11:12 pm

azndreams

ninjaboy1989

I just checked though under my tools and content settings the box for enable JavaScript is enabled though.

i don't have these issue's but this is what i have 3nodding
Chrome 16.0 -- WinXP

maybe the problem is Firefox? try using chrome 3nodding

Posted: Fri Jan 06, 2012 11:25 pm

ninjaboy1989

I've used Opera, Chrome, Firefox and Internet Explorer and cleared everything and still nothing. Oh well guess my fish will just become ghost fish I can't flush when they do eventually die out.

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